Box Office/Ticket Policy

The Box Office is located at the southwest corner of Allen Event Center. Box Office hours are 10 a.m. to 5 p.m., Monday-Friday. The Box Office is closed on Saturdays and Sundays with the exception of event days. If there is a weekend event, the Box Office will open two hours prior to the event time.

Tickets for events at Allen Event Center may be purchased at the following authorized points of purchase:

  • In person at the Allen Event Center Box Office 
  • By calling Ticketmaster at (800) 745-3000
  • Online via 

Please note that Allen Event Center cannot guarantee the authenticity of tickets obtained through any other source. Counterfeit and other invalid tickets will not be honored by Allen Event Center.

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2. Assistive Listening Devices
3. ATMs
4. Bags
5. Strollers/Car Seats
6. Banners, Posters & Signs
7. Box Office/Ticket Policy
8. Cameras/Recording Devices
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